5% Off Your First Order
A little something from us.
Use the code below at checkout to enjoy 5% off your first BICOCO order.
Use the code below at checkout to enjoy 5% off your first BICOCO order.
HELLOBICOCO
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Terms of Service
1. Introduction
These Terms of Service (“Terms”) govern your access to and use of our website and your purchase of products
from BICOCO (“we”, “us” or “our”). By accessing our website or placing an order, you agree to these Terms. If
you do not agree, please refrain from using our website. These Terms apply to customers in Nigeria and other
countries, subject to applicable consumer protection laws.
2. General Conditions
We reserve the right to refuse or cancel an order where permitted by law, including where fraud is suspected, a
product is unavailable or a material listing error has occurred. You may not use our website or products for
unlawful purposes, interfere with the website’s operation, or attempt to introduce viruses or other harmful code.
We may restrict access where there is a reasonable basis to believe these Terms have been breached.
3. Our Products
We aim to ensure that all product descriptions, colours, sizes, measurements, fabrics and prices displayed on
our website are as accurate as possible. Actual colours may vary slightly depending on your screen, lighting or
device. Product images are intended to represent each item, although minor differences in appearance may
occur. Please review product descriptions and sizing information carefully before placing an order. If you need
assistance, kindly contact us before completing your purchase. Product availability may change, and we reserve
the right to discontinue products or limit quantities, subject to applicable law.
4. Pricing and Payment
All prices and available payment options will be displayed at checkout. Shipping fees are displayed at checkout
before you place your order. Payments are processed through the methods made available at checkout and
may be subject to the relevant provider’s terms and privacy practices. We reserve the right to correct genuine
pricing or listing errors, subject to applicable law. If an error affects an order you have placed, we will contact
you to discuss an appropriate resolution.
5. Orders and Account Information
Please ensure that your name, contact details, measurements, delivery address and other order information are
accurate. We may contact you if information is incomplete or needs clarification. An order may be declined or
cancelled where permitted by law, including in cases of suspected fraud, product unavailability or material listing
errors. If payment has already been collected for an order we cancel, we will arrange an appropriate refund.
6. Shipping and International Orders
We deliver to the destinations available at checkout. Shipping fees are displayed at checkout before you place
your order. Delivery may be affected by circumstances beyond our reasonable control, including courier
operations, customs inspections, weather conditions and regulatory requirements. For international orders, you
are responsible for applicable import duties, customs charges and local taxes not included in the checkout total,
where permitted by law.
7. Returns, Exchanges and Refunds
Returns, exchanges and refunds are handled in accordance with our applicable published policy and the law.
Please review the relevant policy before purchasing. Nothing in these Terms removes any remedy required by
law for defective, misdescribed or incorrectly supplied products.
8. Cancellations and Changes
If you wish to cancel or amend an order, kindly contact us as soon as possible. Whether a change can be made
will depend on the order’s processing or dispatch status and any applicable policy or legal rights.
9. Intellectual Property
All original content on our website, including brand names, logos, product descriptions, photographs, graphics,
designs and other materials owned by or licensed to BICOCO, is protected by applicable intellectual property
laws. You may not reproduce, distribute, modify or commercially exploit our content without prior written
permission, except where permitted by law. Purchasing a product does not transfer ownership of BICOCO’s
intellectual property to you.
10. Third-Party Services and Links
Our website may use or link to third-party services for payments, delivery, hosting, analytics or marketing.
These services may be governed by their own terms and privacy policies. We are not responsible for
independent third-party websites or services beyond responsibilities imposed on us by applicable law. Please
review their policies before using them.
11. Prohibited Use
You may not use our website to submit false or misleading information, violate the rights of others, distribute
harmful code, collect other people’s personal information without permission, send spam, or interfere with
website security or operation. We may restrict or terminate access where permitted by law if these rules are
breached.
12. Limitation of Liability
To the extent permitted by law, we are not liable for indirect or consequential losses arising from website use or
delays caused by circumstances beyond our reasonable control. Nothing in these Terms excludes or limits
liability or consumer rights that cannot lawfully be excluded or limited.
14. Governing Law and Changes
These Terms are governed by the laws of the Federal Republic of Nigeria, subject to any mandatory consumer
protections that apply. If an issue arises, we encourage you to contact us first so we can try to resolve it. We
may update these Terms from time to time, and the latest version will be published on our website.
15. Contact Us
For questions about these Terms, orders or purchases, kindly contact us.
13. Privacy
Our Privacy Policy explains how we collect, use, share and protect personal information when you browse our
website, place an order or contact us.